Brighton & Hove City Council

 

Housing Management Panel: Central Area

 

2.00pm11 October 2022

 

The Barnard Centre, St. Johns Mount, Mount Pleasant, Brighton, BN2 0JP

 

MINUTES

 

Present:

 

Councillors: Hugh-Jones (Chair), Rainey

 

Representatives: Carl Boardman (Warwick Mount Residents Association), Theresa Mackey

(Highcroft Lodge Residents Association), Jason Williams (Hereford Court Residents Association) and Linda King (Essex Place Tenants Association)

 

Officers:  Sam Warren (Community Engagement Manager), Simon Bannister (Community

Engagement Officer), Janet Dowdall (Tenancy Services Operations Manager), Justine Harris (Head of Tenancy Services), Hannah Barker (Community Engagement Officer), Grant Ritchie (Head of Housing Repairs & Maintenance), Natalie Beckwith (Community Engagement Administrator), Francis Mitchell (Democratic Services Support Officer) and Emma Thomson (Democratic Services Officer)

 

Guests:   Norman Williams, Emma Salcombe and Chris Row

 

 

<AI1>

1             WELCOME, INTRODUCTIONS AND APOLOGIES

 

1.1       Councillor Steph Powell, Geof Gage (Head of Housing Investment & Asset             Management) and Eileen Stewart (Somerset Point Residents Association) sent    apologies.

 

1.2       The Chair gave the following communication:

 

            Barry Hughes’ funeral is at 10am on Monday 17th October at the North Chapel of             Woodvale Crematorium. If people want to go, we probably need to know numbers.          If you can let us know through the Community Engagement Team by emailing the   Community Engagement inbox.

 

            I also have a couple of bits of news. I visited one of our Seniors Housing schemes on             Friday, and the reason I wanted to visit was because they have been shortlisted for a             national award for their garden. When I visited, we walked in, and the lounge was full     of amazing photography because there are several residents that have started doing           art. One of them has been for a photographer for decades so there were pictures that             he’d done back in the 70s which           were beautifully framed. He and someone else who     lives there, who has come to photography relatively recently, had both entered the           Open Houses exhibition this year and been commended, so they had their   certificates up as well. The scheme is also being redecorated at the moment in        different colours for each floor and the Council has taken advise on that and its           looking great and will look even better when its finished. The garden was lovely, loads of apples, they have chickens and minor bees, so it’s a really great scheme.

 

            The other thing, for anyone that wasn’t aware, there was a Citywide Housing        Conference that was tenant led on Saturday in Hove Town Hall. That was basically       talking about disability and adaptations that the Council can make, and there were   officers there from Occupational Therapy and Adult Social Care. There was also an      opportunity during that event to go through some of the budget for next year, to the extent that we know at the moment, but there will be a further opportunity later in the        year to go through the budget in a bit more detail.

 

</AI1>

<AI2>

2             MINUTES OF THE PREVIOUS MEETING

 

2.1       The minutes from the meeting held on 16 August 2022 were agreed as a correct record.

 

</AI2>

<AI3>

3             ACTIONS OF THE PREVIOUS MEETING

 

3.1       Justine Harris provided a verbal update for the action relating to key fobs. Emma             Salcombe confirmed the main concern is security as vulnerable residents are being             targeted to gain access to the building. Justine Harris advised further consideration         can be given to addressing what can be done going forward in terms of security and   key fobs, particularly in relation to the accessibility and security of the rear access     door for Warwick Mount laundry room.

 

3.2       Theresa Mackey advised that she had received no further information from Grant             Ritchie with regards to the disparity of the cost of parking in the Highcroft Lodge car        park and on street parking and ongoing fly tipping. Grant Ritchie confirmed he would   liaise with Justine Harris to ensure the relevant person deals with both issues and        phone Theresa Mackey.

 

3.3       RESOLVED: The Actions from the meeting held on 16 August 2022 were agreed as             completed subject to the above comments.  

 

</AI3>

<AI4>

4             ESTATES WALKABOUT REVIEW - HOUSING SERVICES

 

4.1       The Head of Tenancy Services, Justine Harris, introduced the report starting on page     15 of the Agenda.

 

4.2       Jason Williams was advised that over a period of two years, a walkabout of around         220 routes will be undertaken, so every area of the city will be covered.

 

4.3       Norman Williams raised several issues with the fire doors in Essex Place that have         been ongoing for 22 years, specifically relating to the            closure mechanisms, wind             pressure and accessibility for wheelchair users. Grant Ritchie stated that he planned           to speak to Geof Gage to see if accessibility and mobility around communal parts of blocks could be considered when carrying out planned works since there are different      operating and securing mechanisms that could be introduced going forward.

 

4.4       Emma Salcombe stated that residents had enquired about installing a push button,             however, were informed that it would be too expensive for their block alone and would    not be addressed at this time. Further considerations were to be given to how to make          the doors more accessible, however, no word has been received. Grant Ritchie          advised he would follow up with Geof Gage to get a response.

 

4.5       Theresa Mackey echoed the previous comments made by other residents and      asserted that making reasonable adjustments should be a matter of priority to           ensure blocks are safe and accessible for residents with disabilities. Grant Ritchie     agreed but stated that the issue needs to be addressed as a wider piece of         work, in the interim internal doors will be replaced and any problems with fire doors     should be reported as a repair and will be dealt with.

 

4.6       Norman Williams highlighted that the onus should not be placed on tenants to report             repairs in communal areas as the Housing Estates Assistant should be reporting them. Justine Harris advised work has been done with the team to ensure issues are     being reported back, however, she would follow up on this again. Justine also          confirmed she would follow up with colleagues regarding scheduling internal block     inspections.

 

4.7       RESOLVED:

 

·         Grant Ritchie to speak to Geof Gage about accessibility and mobility around communal parts of blocks to see if this can be considered when carrying out planned works

·         Grant Ritchie to follow up with Geof Gage to get a response on making the fire doors in Essex Place more accessible for disabled residents if unable to install a push button at present

·         Justine Harris to follow up with Housing Estates Assistants to ensure issues/ repairs in communal areas of blocks are being reported back

·         Justine Harris to follow up with colleagues regarding scheduling internal block inspections

 

</AI4>

<AI5>

5             AREA PANEL REVIEW PAPER - COMMUNITY ENGAGEMENT

 

5.1       The Community Engagement Manager, Sam Warren, introduced the presentation             starting on page 25 of the Agenda.

 

5.2       Representatives and officers discussed the findings of the review and offered             suggestions on managing people wanting both daytime and evening meetings,   improving communication channels and online        participation and chairing.

 

5.3       Sam Warren advised that a report capturing the findings and discussion will be     brought to the next Area Panel with recommendations.

 

</AI5>

<AI6>

6             ALL 4 AREAS 3-STAR DOCUMENTS

 

6.1       Anti-Social Behaviour

 

            Justine Harris referred to the response and confirmed that ASB will be on the Agenda     for the next Area Panel on 13 December.

 

 

 

6.2       Carparks at Somerset Point, Essex Place and Warwick Mount

           

            No further discussion was held as the matter was covered earlier in the meeting.

 

6.3       Cleaners at Essex Place and Citywide

           

            Chris Row advised that what was set out in the response is not currently happening at             Essex Place as the landings are not cleaned on a weekly basis and rubbish is      repeatedly left outside. Justine Harris confirmed she would follow up with the Estates team and provide residents with an update.

 

6.4       Insulation of Council Properties

 

            Grant Ritchie reiterated the response, highlighting that working through the backlog of             repairs is the current focus and once this is managed then more work will be done             around insulation.

 

6.5       Making our city accessible for people with disabilities

 

            Emma Salcombe advised that the response does not address the issue of people             parking on kerbs and restricting access for disabled people. Norman Williams added     that this is a major issue citywide as many businesses put tables and chairs out in the            pavement without a permit and as no restrictions are enforced to prevent drivers from            parking on corners and obstructing disability ramps. Cllr Hugh-Gibson requested that tenants get involved with the Accessible City Strategy and submit evidence to ensure the Council can produce a robust piece of work.

 

6.6       RESOLVED:

 

·         Justine Harris to follow up with Estates team regarding cleaners at Essex Place and provide an update

 

</AI6>

<AI7>

7             LOCAL 2-STAR DOCUMENTS

 

7.1       Free laundry room at Essex Place

           

            Emma Salcombe advised that the question had been captured incorrectly and that          two questions were raised. Firstly, as there was a rumour that the Council were           planning to shut down sheltered accommodation laundry rooms, could this be            corrected? Justine Harris advised this was not the case. Secondly, while charges for    the laundry room have ceased, the Council has no revenue, therefore, who is footing         the bill? Norman Williams said he had been advised the cost was being added to       tenant’s rent. Justine agreed to clarify if this was the case, how much it is costing and             what the impact may be.

 

7.2       Highcroft Lodge Carpark

 

            No further discussion was held as the matter was covered earlier in the meeting.

 

7.3       Poor State of Pavements: Local Improvements

 

            No further discussion was held as the matter was covered earlier in the meeting.

 

7.4       Windows at Highcroft Lodge

 

            Councillor Hugh-Jones advised that if residents have genuine concerns about the             safety of windows, then it needs to be reported as a repair.

 

7.5       RESOLVED:

 

·         Justine Harris to clarify if the cost of laundry room provision is being added to Essex Place tenant’s rent, how much it is costing and what the impact may be.

 

</AI7>

<AI8>

8             POSITIVE COMMUNITY NEWS

 

8.1       Theresa Mackey highlighted the great work done by the cleaner for Highcroft Lodge,             stating that she goes above and beyond her duties and regularly helps disabled   tenants who cannot get to the bins by taking their rubbish out for them.

 

</AI8>

<AI9>

9             ANY OTHER BUSINESS

 

9.1       There was no discussion.

 

</AI9>

<TRAILER_SECTION>

 

The meeting concluded at 4.10pm

 

 

</TRAILER_SECTION>

 

<LAYOUT_SECTION>

 

FIELD_SUMMARY

 

</LAYOUT_SECTION>

<TITLE_ONLY_LAYOUT_SECTION>

 

</TITLE_ONLY_LAYOUT_SECTION>

<COMMENT_LAYOUT_SECTION>

FIELD_SUMMARY

 

</COMMENT_LAYOUT_SECTION>

<HEADING_LAYOUT_SECTION>

FIELD_TITLE

 

</HEADING_LAYOUT_SECTION>

<TITLED_COMMENT_LAYOUT_SECTION>

FIELD_TITLE

 

FIELD_SUMMARY

 

</TITLED_COMMENT_LAYOUT_SECTION>

<SUBNUMBER_LAYOUT_SECTION>

 

FIELD_SUMMARY

 

</SUBNUMBER_LAYOUT_SECTION>

 

<TITLE_ONLY_SUBNUMBER_LAYOUT_SECTION>

 

</TITLE_ONLY_SUBNUMBER_LAYOUT_SECTION>